Trent Infield
Founder, Partvox
Former Pricing & Buying Specialist
Speedie Auto Salvage
Dover, Ohio
"I watched real sales die on voicemail every single day. Real customers, real money, gone in seconds. I built the product that should have existed."
Before Partvox existed, Trent worked the parts desk. At Speedie Auto Salvage in Dover, Ohio, he handled pricing, bought vehicles at insurance auction, redesigned the website, implemented payment and messaging systems, and rebuilt recruiting. He priced a complex parts catalogue. He talked to customers every day.
And he watched the phone ring after 5pm. Calls that went to voicemail. Callers who were looking for a part right now — a transmission for a truck that needed to be back on the road, a door for a body shop job on deadline, a clip car that a dealer needed pulled by morning. Those calls were real money. And they were disappearing into voicemail while other yards on the same Car-Part.com search results page were doing the exact same thing.
The first yard to call back wins the sale. Without exception. That customer is working down a list. They're not loyal. They're not patient. They need the part. The yard that captures the lead and calls back first — with the part details already qualified — closes it. The other yards never know the call happened.
Partvox is the product that should have existed then. After-hours call handling built specifically for independent salvage yards — not a generic answering service staffed by people who don't know a Hollander code from a VIN. An AI voice agent trained on salvage vocabulary that captures what your counter needs and delivers a callback-ready lead before you open the next morning.
The product is narrow by design. It does one thing and does it well: qualify after-hours parts inquiries and deliver structured leads. No inventory lookup yet. No YMS integration yet. Those are roadmap items. The current product claim is honest, specific, and verifiable — call 330-765-2471 right now and hear it yourself.