FAQ

QUESTIONS ANSWERED.
LEADS START TOMORROW.

Everything you need to know before the first call. Setup is same-day. Trent handles it personally.

Quick Reference

$297 / monthPer yard, flat rate
Same daySetup time
Free 30-day trialNo credit card required
Cancel anytimeNo contracts
330-765-2471Call to hear it live
After-hours onlyClear scope, done well
Forward your main number to Partvox when the yard closes and plug in your PartBox. Built-in cellular means no WiFi setup, no IT project. Trent handles the routing walkthrough directly with you — most yards are live the same day they sign up.
When a customer calls after hours, they're working down a list. They hit your voicemail and move on — calling the next yard. The yard that captures the lead and has a printed ticket on the counter at 7am calls back first and closes the sale. The other yards never knew the call happened. That's the edge. That's the whole product.
Yes. Partvox is trained on how salvage customers actually talk — not textbook terminology. A caller can ask for a rear end for their half-ton Dodge, a tranny, a clip, or a quarter panel, and the system knows exactly what they mean. It knows the difference between a long block and a short block, and won't confuse a door shell with a full door assembly. Call 330-765-2471 and test it yourself with whatever slang you want to throw at it.
Handled. If the caller already found your listing on Car-Part.com and has a stock number, Partvox captures that reference and prints it on the lead ticket. Your counter can pull the exact part the moment the yard opens — no guessing, no extra calls to figure out which unit they want.
Year, make, model, part needed, shop vs. personal buyer context, pickup vs. shipping preference, Car-Part.com stock number if referenced, and the best callback number — confirmed twice. All printed on a lead ticket by the PartBox, sitting on your counter when you walk in. No voicemail transcription. No garbled digits. Everything needed to close the deal.
Not yet. The current product captures and delivers a qualified after-hours lead — your counter team makes the callback and closes it. Live inventory lookup and pricing are on the roadmap. The current product claim is honest and verifiable: lead capture, not fulfillment. Call 330-765-2471 to see exactly what you're buying.
One day. Trent handles the setup personally — yard name, hours, how you want calls greeted. Plug in your PartBox (built-in cellular, no WiFi needed), forward your number, and you're live. You're not filing a support ticket or watching a tutorial video. Most yards are live the same day they sign up.
Independent salvage yards that are open during the day and dark after hours. If you have a Car-Part.com listing, a couple of salespeople, and calls going to voicemail after 5pm — Partvox was built for you. It is not built for large LKQ-style operations with 24/7 staffing. It is built for the yard that closes at 5 and opens at 7.
Full product functionality for 30 days. Real calls, real lead tickets printed on your PartBox, nothing held back. Qualifying yards get the complete product from day one — not a watered-down demo version. No credit card required to start the trial.
Not currently. Partvox delivers leads via the PartBox ticket printer — a physical ticket on your counter with everything your team needs to make the callback count. YMS integration is on the product roadmap — when it ships, existing customers get it.
The PartBox is a rugged thermal ticket printer that sits on your parts counter. When Partvox captures a lead after hours, the PartBox prints it as a physical ticket — customer name, phone, vehicle, part, everything. Built-in cellular means you plug it in and it works. No WiFi, no IT. Diamond plate steel, built for the yard. Your counter guys walk in, grab the tickets, and start calling. It's the simplest lead delivery system in the industry.
Cancel anytime. No contracts, no cancellation fees, no runaround. If it is not recovering more than $297 in sales you would have otherwise missed, you should not be paying for it. One email to Trent and you are done.
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